Customer Review: I've tried the generic ink products for my Brother MCF7820N printer and have been very disappointed. If I stick with the new Brother brand replacements for ink and drum, I have been very satisfied.
Customer Review: amazon sent a generic "ST-350" instead of the product in the picture. I purchased the authentic Brother product 1-2 years ago, same web page, no problems. This time, Amazon sent me a generic instead of the pictured product. I thought I was paying for the authentic brother product.
Customer Review: Misreprsented as a speaker phone - even though I called and spoke to a Brother representative who told me it had a speaker phone function.